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Posted Date: 03 September 2010

Ref No.: 107627 - KL

Region: Milano

Job Description

Global Leader in Online Content Delivery and Business Process requires a Technical Product Manager for a permanent position based in Milan.

Profile:
Technical Project Managers are part of our Professional Services team and work directly with the Companies largest and most strategic clients to deliver solutions. As a TPM, you will lead and manage the integration of customers' web sites within the Companies network.

Responsibilities:
* Involvement in full customer life-cycle, from pre-sales, through implementation to post-implementation support
* Interact with sales team and the customer during the pre-sales cycle to provide implementation scope and estimates, create proposals and Statements of Work, and conduct trials.
* Own customer implementation projects, including providing full project management, creation and maintenance of implementation documentation and tracking timelines and deliverables.
* Perform basic technical implementation tasks, such as customer configuration updates.
* Provide technical ownership of long-term customer relationships.
* Work closely with Account Management, Sales, Engineering, Product Development and Customer Care to resolve issues that arise during customer trials or integrations.
* Identify new product features and additional sales opportunities during trials and integrations and communicate to product development and engineering teams.
* Participate in internal projects that help scale the group, implement best practices, and improve methodology.

Qualifications:
* Education: Bachelor's Degree in Engineering
* Overall Experience: 4 - 6 years or equivalent experience
* 2 - 5 year(s) of experience with IT solution delivery experience within a consulting organisation or equivalent experience
* 2 - 5 year(s) of experience with a customer facing environment such as Sales Engineering or Technical Account Management or equivalent experience
* 2 - 3 year(s) of experience with project lead experience with a proven track record of successfully delivering projects for Fortune 500 customers; experience working on and managing enterprise scale J2EE projects or equivalent experience
* Project Management experience (PMP or Big 5 experience a plus)
* Detailed knowledge of Internet technologies, thorough understanding of eCommerce, On-line Marketing, Web Analytics and Security
* Implementation experience with and web delivery services
* Experience in one or more web development languages, methodologies, and/or architectures - J2EE, HTTP, DNS, .NET, C#, JSP, ASP, Tomcat, Apache
* Must possess excellent written, verbal and presentation skills
* Must be enthusiastic, action oriented, capable of independently solving complex technical problems and able to communicate clearly and effectively to both technical and business audiences
* Working knowledge of the full software development technologies including J2EE/Java, .NET, open source tools and various component models (CORBA, COM, Java Beans).
* Experience developing and driving Service Oriented Architecture (SOA) strategies within large enterprises.
* Experience with the impacts of Content Delivery and Distributed Computing within business and technical organizations.
* Experience delivering streaming technologies (Windows Media, Macromedia Flash, Real/Helix, Apple QuickTime) in the enterprise or B2C, including encoding, server technologies, client and server playlists/metafiles, custom media player creation, DRM, ad insertion, subscription services, or pay-per-view.
* Must be willing to travel 10%.
* Fluent Italian and English must.



Randstad Technologies plc is a leading specialist recruitment agency for the IT industry. Randstad Technologies is also one of the founding members of The Association of Professional Staffing Companies (APSCo). Due to the high level of applications we receive, please be aware that you may not hear from us immediately, as we can only respond to those applicants whose skills and qualifications are suitable for this position. If you would like Randstad Technologies to help you find a similar position, or for a complete listing of all our current vacancies, please visit our website at www.Randstad Technologies.com and register your details. Please note that no terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role.

Salary Indication:

€50000 - €60000 per annum + bonus