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Posted Date: 29 January 2010

Region: Roosendaal, Noord-Brabant

Language(s) Required: English and German

Job Description

Main Tasks / Responsibilities:



• Quote pricing, freight, and availability, order entry, and sales reporting


• Efficient response to customer service requirements by
o Phone
o Email
o Fax


• Coordinate order fulfillment by liaising with regional customer support teams and other departments inside and outside the organisation


• Data entry and systems updates


• Ensure contract management and invoicing


• Proactively assists sales managers in their daily tasks (capture of customer needs and requirements, preparation and follow-up of quotations, communications with customer for satisfaction follow up)


• Manage customer accounts and develop trusted relationships with prospective customers


• Clearly articulate the benefits of the company's products


• Resolving issues related to order fulfillment with timely, tactful communication is an essential function


• Assist to maintain bid log and standard quoting procedures


• Deliver daily performance plan


• Health & Safety Compliance


• Audit Compliance and adherence to process


• Provide High Level of Transactional Quality


• Develop Skills through Training


• Produce and Deliver Documentation for Order to Invoice Process

Company Profile

International company in Roosendaal

Salary Indication:

€2300

Requirements:

Fluency in English and German
Preferred Previous Experience:

• Experience in International shipping
• International sales experience / customer service experience
• Help or hire desk experience is an advantage