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Posted Date: 05 February 2010

Ref No.: MK85546567

Region: Poznan, Poland

Language(s) Required: German

Job Description

Customer Service Representative with German language

Company Profile

Meghen Group are currently recruiting German speakers for our client based in Poznan, Poland.

Salary Indication:

See description

Requirements:

Core Competencies:
• Customer oriented attitude
• Fluent in German + good English
• Numeracy, Literacy, and Computer skills
• Good communication and listening skills
• Flexibility
• Ability to work as part of team

Personal Qualities:
• A passion for customer service
• Ability to receive constructive feedback and act upon it for personal development
• Persuasiveness
• Empathy with the customer
• Team player
• Results focused
• Able to effectively organize and manage time and workload
• Willing to accept new challenges, and to learn new skills and techniques
• Feel confident understanding, and communicating, statutory regulations and company policies.

Responsibilities:

Customers may contact the Company through the telephone, via email, or by mail. CSRs are responsible for resolving customer enquiries efficiently and in a friendly and approachable manner that reflects the Company’s brand values and exceeds customer expectations whenever possible.

Salary: 650 euro per month gross
Start date: November
Relocation: Monthly bonus of 240 euros per month for 12 months
Flights to Poland paid by the company

Please apply below or call Magdalena at +353 1 894 3024