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Posted Date: 02 February 2010

Ref No.: KS051109

Region: BELFAST UK

Language(s) Required: DUTCH AND ENGLISH

Job Description

Benefits
Relocation Package includes flight up to €150, 2wks accommodation in a hotel, paid taxi fare from the airport and the 1st day to work.
Death in service benefit (annual salary x 4)
Private Health Insurance
25 days holiday entitlement

Company Profile

A leading Business Process Outsourcing company with a truly international working environment known for good reputation to their employees and customers are looking for Dutch support representative .There is a career progression ,opportunity to work for the best winning awarded company..

Salary Indication:

10,000 - 20,000

Requirements:

Be fluent Dutch speaker with excellent level of English
Be customer focus.
Be strongly team-focused with excellent customer service, telephone, oral and written skills.
Be analytical with good trouble shooting skills

Responsibilities:

Maintain in-depth, current working and conceptual knowledge of the product families, including but not limited to, software application packages, operating system levels, hardware and supported equipment.
When required, handle customer requests in written form, such as email, letters, fax while providing a positive customer experience at all times
Handle inbound and outbound calls in an efficient and friendly manner
Identify, diagnose, and resolve customer issues related to the configuration and/or use of products